(410) 821 -7766
11311 McCormick Rd., Suite 500, Hunt Valley, Maryland 21031, United States
Ray Sweet, Chief Executive Officer
Justin Hoffman, EVP, Business Development & CMO
With a mission to protect and grow the assets of our clients, PSA is one of the Mid-Atlantic’s leading independent multi-disciplined insurance services firms, specializing in employee benefits brokerage and consulting, human resources consulting, and risk management services and consulting. We service over 950 benefits clients. PSA employs approximately 170 talented industry specialists, nearly half of which support employee benefits and human resources consulting clients.
In 2021, PSA became a member of the Hilb Group, a leading employee benefits and property and casualty insurance brokerage and advisory firm. Headquartered in Richmond, Virginia, the Hilb Group has more than 1,700 employees with 100+ locations in 22 states – and service to all 50 states. Through merging with the Hilb Group, we have gained access to the resources of one of the nation’s largest brokers, while also maintaining the same local team and personal relationships clients have come to know and trust.
“PSA not only deals with the problem, they also listen and care about the human element involved. I called recently when I was very frustrated; I wanted to contact the CEOs of Kaiser & Patient First. Lynn Argenbright decided, on her own, to contact Ed Paulsen & Gene Schramm. They took the time to care about me as a person; rather than just dealing with the issue. How refreshing this is to see in the ‘times’ we live in. A meeting was arranged for me to meet with Kaiser and discuss my situation. Lynn and Gene came to be by my side. Without their presence I could not have achieved the same result. I can’t thank PSA enough for all the hard work and effort.”
“Jon Greif is the most professional, comprehensive health insurance representative we have had in over thirty years. He is considerate, professional and has integrity. We trust what he says.”
“We have such a great relationship with Lynn, Ed, & Gene. They raise the bar and set the standard for what should be offered to health and welfare trust. What they’ve done to help us cut costs, increase benefits for our employees and guide us through some tumultuous times with health and welfare is just invaluable. It was the best decision we made to form an alliance with PSA and I look forward to continuing our relationship.
On the few occasions where I have called and my customer service rep is unavailable, whoever answers my call unfailingly provides superb service. Instead of having me wait until my rep can call me back, Georgette in particular have taken the initiative to help me reach a resolution myself. Keep up the great service PSA, it is much appreciated!”
“I called PSA with a claims issue at 5pm on a Friday. PSA got the entire situation resolved within 30 minutes. A lot of times I feel like I am PSA’s only client.”
