Leesburg, VA – Commercial Insurance Customer Service Representative

We are seeking a Customer Service Representative at our Leesburg, VA location with at least 2 years of commercial lines experience. Candidates will be responsible for the day-to-day account management, service and retention of an assigned book of business.

• Manage book of commercial lines accounts while building, expanding, and solidifying client relationships
• Provide professional and courteous service to clients and carriers
• Review and process applications, proposals, renewals, binders, etc.
• Oversee the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts
• Maintain detailed knowledge of products and services offered to clients
• Support producers in obtaining, maintaining and expanding business
• May meet with clients regarding existing and new accounts
• Attend industry related continuing education training and courses

• Commercial Lines Property & Casualty insurance license, industry designations are a plus
• Excellent oral and written communication skills
• Superior customer service and problem solving skills
• Ability to work and thrive in a positive team environment
• Exceptional time management and organization skills
• Proficiency with Applied TAM online & Microsoft Office

Please send resumes to kshields@ephinsurance.com